Client Testimonials

Here's what real RSSA clients have to say about their experience.

$10,000 More Every Year

Sue & David

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Paul and Karin

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Average Rating: 5.0 stars Request a Free Consultation

“Thomas Drapala was very knowledgeable and helpful, his analysis and insights made a confusing process easy to understand and digest. Thomas was very responsive and he took the time to walk me through the setup process. I enjoyed working with Thomas.”

Thomas Fedti

“You may think you’ve done all your “research” and you know all you need to know about claiming Social Security benefits. More than likely, this is a false sense of “security”. Though there was much I did know, it was great to have this confirmed…with data, by Thomas Drapala. There was also one very important nuance about claiming retro payments that was helpful for my spouse that I was not aware of.”

Tim Averett

“Thomas was the resource I needed when I was doing my research on the timing of when my wife and I should start our social security payments. His information was very detailed and very clear. He made this decision an easy one! I am very appreciative of the knowledgeable assistance.”

Warren Newman

“I had a wonderful experience working with Mia. I have seen how dedicated, knowledgeable and patient she was with educating clients in retirement planning especially in making decisions regarding their social security benefits. She answered all the questions we had and showed all the options and applicable scenarios. I highly recommend her!”

Ciarra A

“Cliff is easy to talk to. Answered all my questions. If I had a question he couldn’t answer immediately, he researched it and had the answer the next day, if not sooner. Cliff is passionate about helping people navigate the Social Security system and for them to determine what is best for them financially. I am going to recommend him to anyone I know that is approaching this milestone”

Becki Jones

“Cliff has vast financial knowledge and was most helpful in reviewing our Social Security options. The roadmap report allowed us to compare several scenarios to understand impacts of claiming earlier versus waiting. Cliff was patient with answering our questions and helped us to digest the detailed information in actionable ways.”

Emily M.

“I feel very fortunate to have found Mike. My husband and I have been going back and forth about whether I should take my Social Security early or not. I was amazed by the report Mike presented to us! Social Security showed my Full Retirement Age as 67 but based on our individual situation my FRA was earlier. The report Mike generated was very in-depth and well done. Great job and would totally recommend him! Truly appreciate your help! Thank you, Mike!”

Susan Jeanguenat

“Dane provided me with a very clear understanding of what my next steps were. Because of his advice, I can definitely chart a path forward that will maximize my social security benefit. He even offered to help my ex-wife with hers. Great guy and an incredible talent. Thanks again Dane!”

Ronald Charles (Chuck) Longino

“Melissa Warren was EXCEPTIONAL at hearing my issue and immediately being able to direct me to the answer. Awesome and best use of 10 minutes EVER! Couldn’t find the definitive answer ANYWHERE else.”

Edna Leo

“Initially I wasn’t sure what to expect. I was a bit hesitant about sending $600 to someone I had never even met except over the phone and a web site, but it turned out to be money well spent and I’m super happy. Along with a 17-page analysis, Tom spent 35 minutes with me on the telephone. He answered all of my questions clearly, concisely, and in language I could understand, and he kindly offered to remain available in the future if other questions pop up. It was money well spent and gives me peace of mind that I can retire knowing what my social security income and my wife’s survivor benefits will be.”

Mike Fish

“The written analysis from RSSA was extremely clear and comprehensive, and the follow-up call with our RSSA advisor made it easy to make the important decisions about our financial security going forward. I am so glad I did this — now I can move ahead with confidence and clarity that I am doing the best thing for my future.”

Kristin Nauth

“Spoke with Norm Haug. He was very helpful and took his time to answer my questions. He discussed options that I could do and what to be careful of. Norm emailed me a review of our conversation with info. If I have more questions I would discuss with Norm again.”

Chris Englerth

“Well worth every penny. Like almost everyone, my wife and I found social security baffling and Thomas walked us through every aspect of it and presented options available to us. The information was clear and comprehensive and when we have questions in the future, Thomas will be there to answer them. If you are planning for you retirement, this service is incredibly useful.”

Bill Rattner

“I had done lots of Social Security research prior to working with Thomas at RSSA but still had questions. He provided me with an excellent personalized Social Security Analysis. Thomas reviewed the analysis with me and clarified and answered all the questions I had. The whole process went extremely smoothly, was easy, and so worth the money. RSSA allowed me to make an informed decision about the best time to apply for Social Security. It was a pleasure to work with RSSA and Thomas and I would highly recommend them to anyone who needs information regarding Social Security.”

Carol Scott

“I can’t say enough about the Team here at RSSA. Tom and Norm were precise and extremely attentive. My son and I have benefited so much having them as our advisors. I’ve learned so much and was able to execute and finalize important decisions based on their precision.”

Peter Paul

“We are having a great experience working with Thomas Drapala as our RSSA! He has been extremely kind, thoughtful, personable, and accommodating. He explains things well and has patiently addressed all of our questions and concerns. We can tell he and the company really care about the people they serve, and while they do sell their services we never felt like we were talking to a salesperson. We are normally do-it-yourselfers but we realized we were in over our head with this and we’re so glad we reached out for help. This decision will pay for itself many times over!”


“I have an MBA in Finance and a law degree but even then, I know it is foolish not to engage a specialist to at least verify your findings. Melissa did a marvelous job uncovering critical path options that I was totally unaware of, as well as the categorizations of spousal and child benefits, and the optimal times when claims should be initiated – all extremely essential if you have a special needs child.”

Terrance Mason

“Martha was referred to my spouse & I in anticipation of applying for SS benefits. She was oh so right on (!) with her advice. The SSA website had similar information, we learned after Martha helped us with options and strategies, but Martha presented the information in ways that were CLEAR and obvious so we could make choices for our future together. Thank you so much, Martha! We are in the flow of the best option for us at this time.”

E Russell

“Thomas was awesome. His report was thorough and helped me understand how the WEP will impact my benefits. Never getting answers from social security, all I had before were the WEP calculators provided online. But having an expert look it over, I learned I’m in better shape than I had determined.”

Steph Getty

“At first I was not sure if the social security Advisors at RSSA were going to provide me with something that would help my wife and I with our Social Security decisions. After working with our advisor who created a personalized social security analysis for us, we were completely blown away at how little we actually knew! After spending 3 hours on hold with the local social security office and getting several different answers to the same question I knew I needed an expert and I couldn’t be more happy we found RSSA. The staff is very friendly and the fee was well worth the information, advice, and guidance we needed that would have cost us big time if we listened to the folks at the local social security office. Thank you RSSA for helping others with this complex program!”

Edison D.

“I’ve been wondering about my and my wife’s benefit status — this was a very useful event and glad to have the details to base decisions on.”

Ron Pedersen

“Of course, in our early 60’s, when to “turn on” our Soc Security benefits was a hot topic of conversation between us and many of our peers. Everyone seemed to have a different understanding of how it all works. Working with Thomas Drapala of RSSA, we have a full explanation customized with our specific benefit options. Now we can plan with confidence. It is comforting to know we can reach back out to Thomas and RSSA for any questions that come up if things change for us.”

Joanne Ferris

“I had an excellent interaction with Thomas Drapala of RSSA — informed, helpful, clearly explained various options in a manner that was easily grasped!”

Patrick Armstrong

“I had a truly wonderful experience at RSSA working with Thomas Drapala. The assessment was thorough and clear.”

Stuart Morris

“Tom was very helpful in answering all my Social Security questions and updated my personalized report accordingly until I had a complete understanding of my Social Security picture.”

Vincent McGinnis

“We had a consultation regarding Social Security benefits with Norm. Our situation is unusual, but he is very knowledgeable and answered most of our questions immediately. Regarding a couple of arcane issues, he said that he would do some quick homework and get back to us. We heard from him the same day with answers. I would highly recommend Norm as a fully qualified Social Security advisor.”

Bob Jordan

“I worked with Melissa Warren. She provided outstanding service. The information I received was detailed and extremely valuable to me that allowed me to make the correct decision. I greatly appreciate how I was treated. Outstanding experience.”

Bill Genna

“Tom was so patient and helpful. We feel like we have a clear picture of our options for retirement. He took away the confusion and helped us to relax about the big decisions we need to make. God was good in directing us to a place where they were very knowledgeable, patient and kind.”

Diana Jarvis

“Norman from RSSA took time to run through various scenarios with me and explain how earnings affect the SS benefits when claimed early. I am very happy with the advise and clarifications I received from RSSA. Highly recommend!”


“As a non US citizen living abroad with a deceased US husband I had no knowledge of how to apply for survivor benefits. Dane Anderson was an invaluable source in guiding me to make such an application and thoroughly researched all the complexities of my status to enable me to submit a SS application with confidence. He was gracious, patient and proficient in the extreme. Do not hesitate to seek Dane’s assistance for a stress free SS application!”

A. Bryson

“I would highly recommend Rssa, 1. Advisor was very courteous and very through great information and presentation 2. Answered all my question and concerns about filing for SSI 3.A detailed report was presented and articulated with all questions answered great Job! 4. Additional free resources were presented 5.If I decided to need a future change the advisor would be available to make changes and revisit my situation 6. Overall experience with my future planning was there highest priority 7. A detailed PowerPoint presentation was presented and discussed in detail with plenty of time to ask questions about details and calculations 8. The advisor also before ending the session made sure he was available for any future concerns or questions and to please give him a call 9. Great customer service,great follow thru and follow up This is a quality Company Great Job!”

John DeBernardi

“Melissa is friendly and very knowledgeable about SSA benefits and rules. She was respectful of my time and punctual. She offered an open invitation for future questions that may arise. I felt valued and she was very patient with me.”

Marc Welch

“Tom has a wealth of knowledge and is a great resource for planning your social security “adventure”. We would highly recommend contacting him once you are about to reach an age you can begin collecting benefits so that you can plan.”

Vicki Abrahamson

“Norm did a very extensive and thorough analysis of our social security options. We will realize quite a bit of savings thanks to his recommendations. I highly recommend his services as he is responsive, helpful and very nice as well!”

Frank C.

“Thomas provided insights that helped us make crucial decisions about retirement. He also provided a referral to a Medicare specialist that answered all of our questions about Medicare choices.”

Frank Tallerico

“Having RSSA run all the scenarios gave us great peace of mind. All our questions were answered and we could build our plan – including a Plan B and a Plan C. So happy we decided to do this.”

Kathryn Gritts

“Erick has been very helpful in explaining to us details on Social Security Income Optimization. He is a “go to” person with regards to Social Security. Thank you Erick for educating us and for providing us with suggestions.”

Henry Blanch

“Thomas was very thorough and explained everything to me in a way that was very understandable. He was professional and friendly.”

Judy Yeager

“The analysis and report I received was very comprehensive and answered all of our questions about Social Security benefits. Our RSSA analyst was great to work with. Well worth the expense.”

John Skrip

“Dane was incredibly knowledgeable about the social security strategies available to us and provided us with a recommendation that will maximize our benefits. He gave my wife and I a very clear picture of our actual monthly retirement benefits. The understanding of our benefits gives us a solid foundation upon which we will build a plan for a financially secure retirement. Many thanks to to Dane for his guidance and assistance.”

Erik Andersen

“Helped me save more than over $15,000 per year”

Xiaojiao Li

“Thomas Drapala did an excellent job explaining a number of technical issues related to my personal situation. I appreciate most the extra time he took to analyze my specific issues. I would want others to know about my experience.”

Chris Callaghan

“Our experience with Norm and his presentation of our analysis was explained in great detail. The information itself was more than what we expected to gain. Moving forward we know how to plan accordingly and are confident to have a more than comfortable retirement because of knowing what our claiming strategy will be. Thank you Norm and thank you RSSA for providing such valuable service!”

Eris Guillen

“Thomas was easy to work with and very flexible with scheduling our appointment with him. The information we received was very informative and helped us to make a better decision on our retirement as far as when to retire and what would be the best option for us. We appreciate the help we received and would recommend it to others.”

Sharon Piche

“Norm and Thomas are highly knowledgeable advisors whom no one should be without. I can’t recommend their service more! All will benefit from their wise counsel!”

Mark Seigel

“I worked with Norm H, and he did a great job. After gathering some information, he prepared a Social Security analysis that explained our options and the financial impacts. We followed his recommendation, and we are sure we made the right filing decision for our family. A great experience!”

Peggy Kraus

“Martha Shedden applied her wide knowledge base of Social Security benefits in guiding us through the application process with our unique set of circumstances. I knew there would be glitches if my husband and I tried to apply without guidance. Martha talked us through the online application and we sorted the rough spots together. It was a great relief to have her calming presence and expertise in our corner wending our way through this process. She is incredibly smart and truly passionate about helping people through the Social Security process.”

Val Kohlman

“Mr D was straightforward. His report was thorough and delivered on time. Most important it revealed that by taking my benefit now instead of waiting a year on my 70th, I’d save $40,000.”

David Levin

“The RSSA expert contacted me quickly and answered my questions about my spousal benefits. I am upset that I may have received benefits for many years prior to my application because of the erroneous information I received from the Social Security Adminstration’s own staff at the Chicago Headquarters.”

Elaine W.

“The fee is worth it to have a piece of mind and an advocate working with you when you decide to start Social Security. The RSSA is way more knowledgeable than any Social Security representative who has not been trained very well. Thomas cared about my unique situation and did a lot of leg work that I know was unusual. He kept at it until he confirmed he had the correct information to use when calculating my Social Security options.”

Kathleen Pizza

“I appreciated the simplification of a complex decision regarding when to claim Social Security benefits. Working with an RSSA is very worth the money and time to understand your specific situation.”

Michael S.