NARSSA® | About Us
The National Association of Registered Social Security Analysts
NARSSA® is dedicated to improving the financial security and retirement outcomes of Americans by delivering trusted Social Security education, planning tools, and professional support.
Through the RSSA® credential and our integrated software platform, we empower financial professionals to become expert resources in Social Security, enabling them to provide clients with accurate, personalized guidance.


Our Mission
Three Pillars of NARSSA®
We have built our organization around three core pillars, each essential to our mission:
1. Education
Education is the foundation of NARSSA®. We equip financial professionals with in-depth knowledge and practical skills to optimize Social Security benefits for their clients. Through our comprehensive training, advisors gain the expertise needed to guide individuals confidently toward financial security in retirement. Our commitment to education ensures that advisors can provide clients with insights and strategies to maximize their Social Security benefits effectively.
2. Technology
Our innovative RSSA® Roadmap software is at the heart of our technological mission. This powerful tool empowers advisors to reach and serve clients with unprecedented precision and efficiency. Designed with intelligent strategies, the RSSA® Roadmap helps Americans save significant sums by making well-informed retirement decisions. We are pioneering a new era in retirement planning through the transformative power of technology.
3. Values
At NARSSA®, our values are the compass guiding every decision and action. We are driven by a deep purpose: to improve the retirements of Americans nationwide. Our work is grounded in a commitment to integrity, compassion, and impact. We believe in helping every American secure a brighter future by maximizing Social Security benefits, promoting financial literacy, and championing retirement wellness. These values define who we are as a company and the difference we aim to make in people’s lives.
A Recognized Credential
The training curriculum meets QAS requirements and is accepted for self-study in all states for CPAs by the National Association of State Boards of Accountancy, for Enrolled Agents and PTIN holders by the Internal Revenue Service, and for CFPs by the Certified Financial Planner Board.





Meet Our Team
At NARSSA®, we work hard every day to support professionals who help clients make informed decisions about Social Security. Get to know the people behind the scenes who make this mission possible.

Martha Shedden
Co-Founder
Michael Rosedale
Co-Founder
Richard Capezzali
CEO
Ted Rosedale
COO
Norm Haug
Vice President, Operations
Melissa Warren
Vice President, Education
CiCi Reidy
VP Sales
Chris Capezzali
Exec Director of Marketing
Pamela Kweller
Director of Communications
Carol Willette
Director, Education Development
Thomas Drapala
Director, Strategic Partnerships
Mitch Stein
Senior Relationship Manager
David Splivalo
Head of Communications
Hiroshi Goto
Outreach Manager
Christina Barra
Account Relationship Manager
Matt Kinzler
Technical Lead
Ann Rinaldi
Account Relationship Manager