NARSSA® | About Us

The National Association of Registered Social Security Analysts

NARSSA® is dedicated to improving the financial security and retirement outcomes of Americans by delivering trusted Social Security education, planning tools, and professional support.

Through the RSSA® credential and our integrated software platform, we empower financial professionals to become expert resources in Social Security, enabling them to provide clients with accurate, personalized guidance.

About NARSSA
About NARSSA

Our Mission

The National Association of Registered Social Security Analysts (NARSSA) is dedicated to improving the financial security and retirement outcomes of Americans by delivering trusted Social Security education, planning tools, and professional support. Through the RSSA® credential and our integrated software platform, we empower financial professionals to become expert resources in Social Security, enabling them to provide clients with accurate, personalized guidance. Our mission is to elevate the standard of retirement income planning by closing the Social Security knowledge gap, promoting financial literacy, and positioning Social Security as the foundation of holistic retirement and wealth strategies.

Three Pillars of NARSSA®

We have built our organization around three core pillars, each essential to our mission:

1. Education

Education is the foundation of NARSSA®. We equip financial professionals with in-depth knowledge and practical skills to optimize Social Security benefits for their clients. Through our comprehensive training, advisors gain the expertise needed to guide individuals confidently toward financial security in retirement. Our commitment to education ensures that advisors can provide clients with insights and strategies to maximize their Social Security benefits effectively.

2. Technology

Our innovative RSSA® Roadmap software is at the heart of our technological mission. This powerful tool empowers advisors to reach and serve clients with unprecedented precision and efficiency. Designed with intelligent strategies, the RSSA® Roadmap helps Americans save significant sums by making well-informed retirement decisions. We are pioneering a new era in retirement planning through the transformative power of technology.

3. Values

At NARSSA®, our values are the compass guiding every decision and action. We are driven by a deep purpose: to improve the retirements of Americans nationwide. Our work is grounded in a commitment to integrity, compassion, and impact. We believe in helping every American secure a brighter future by maximizing Social Security benefits, promoting financial literacy, and championing retirement wellness. These values define who we are as a company and the difference we aim to make in people’s lives.

A Recognized Credential

The training curriculum meets QAS requirements and is accepted for self-study in all states for CPAs by the National Association of State Boards of Accountancy, for Enrolled Agents and PTIN holders by the Internal Revenue Service, and for CFPs by the Certified Financial Planner Board.

Meet Our Team

At NARSSA®, we work hard every day to support professionals who help clients make informed decisions about Social Security. Get to know the people behind the scenes who make this mission possible.

Martha Shedden

Martha Shedden

Co-Founder
Michael Rosedale

Michael Rosedale

Co-Founder
Richard Capezzali

Richard Capezzali

CEO
Ted Rosedale

Ted Rosedale

COO
Norm Haug

Norm Haug

Vice President, Operations
Melissa Warren

Melissa Warren

Vice President, Education
CiCi Reidy

CiCi Reidy

VP Sales
Chris Capezzali

Chris Capezzali

Exec Director of Marketing
Pamela Kweller

Pamela Kweller

Director of Communications
Carol Willette

Carol Willette

Director, Education Development
Thomas Drapala

Thomas Drapala

Director, Strategic Partnerships
Mitch Stein

Mitch Stein

Senior Relationship Manager
David Splivalo

David Splivalo

Head of Communications
Hiroshi Goto

Hiroshi Goto

Outreach Manager
Christina Barra

Christina Barra

Account Relationship Manager
Matt Kinzler

Matt Kinzler

Technical Lead
Ann Rinaldi

Ann Rinaldi

Account Relationship Manager
Trang Tran

Trang Tran

Project Manager